OPTIMALISASI PENATAAN ARSIP DIGITAL BERBASIS ECO-FRIENDLY DALAM MENDUKUNG EFISIENSI ADMINISTRASI PELAYANAN PENSIUN
DOI:
https://doi.org/10.32806/nja.v6i1.2568Keywords:
Arsip Digital, Digitalisasi Arsip, Eco-Friendly, Paperless Administration, Pelayanan Pensiun.Abstract
Transformasi digital mendorong organisasi pelayanan mengembangkan pengelolaan arsip yang lebih sistematis dan efisien melalui tata kelola informasi yang tidak berhenti pada proses pemindaian dokumen. Kegiatan pengabdian kepada masyarakat ini bertujuan mengoptimalkan penataan arsip digital berbasis eco-friendly untuk mendukung efisiensi administrasi pelayanan pensiun di Bank Mandiri Taspen KCP Banyuwangi. Kegiatan dilaksanakan pada Juli–Agustus 2026 menggunakan pendekatan partisipatif melalui observasi, identifikasi dokumen, digitalisasi, penataan arsip digital, dan evaluasi proses. Sebanyak 243 dokumen Surat Keputusan (SK) pensiun dengan total sekitar 1.944 halaman berhasil diproses. Hasil kegiatan menunjukkan bahwa 94,2% dokumen memenuhi standar keterbacaan pada pemeriksaan pertama, sedangkan sisanya memerlukan pemindaian ulang sebagai bagian dari validasi kualitas. Penataan folder digital dan penerapan pola penamaan file yang konsisten mempercepat penelusuran dokumen dari sekitar 5–10 menit menjadi 1–3 menit. Selain meningkatkan efisiensi temu kembali informasi, kegiatan ini mendukung praktik paperless administration melalui pengurangan ketergantungan pada reproduksi dokumen fisik. Temuan tersebut menunjukkan bahwa penataan arsip digital memperkuat tata kelola informasi melalui integrasi teknologi, prosedur kerja, dan kompetensi pengguna.
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