The Analysis Of The Effectiveness Of Free Online Counseling Services In Addressing Mental Health Problems Among Adolescents
DOI:
https://doi.org/10.32806/islamentary.v4i2.2677Keywords:
Free Online Counseling, Mental Health Problems, AdolescentsAbstract
The rising incidence of mental health problems among adolescents calls for counseling services that are accessible, timely, and affordable. This study aims to analyze the effectiveness of free counseling services provided through online platforms in addressing mental health problems among adolescents. It employs a qualitative approach, drawing on interviews with adolescent users of counseling services across various online platforms and with counselors. The findings indicate, first, that free online counseling is effective as an initial intervention for mild to moderate mental health problems among adolescents, particularly in providing emotional support and preventing crises. Second, most adolescents who attended online counseling sessions reported an improved ability to recognize emotions and manage stress. However, counselors also identified limitations in establishing deeper therapeutic relationships because of time constraints and reduced nonverbal interaction. Third, limited face-to-face interaction and inconsistent follow-up support remain challenges to achieving optimal outcomes.
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