IMPLEMENTATION OF QA, QC, AND TQM: STRATEGIC SOLUTIONS FOR IMPROVING THE QUALITY OF CONTINUING EDUCATION
DOI:
https://doi.org/10.32806/jkpi.v6i1.987Keywords:
Quality Control, Quality Assurance, Total Quality Management, EducationAbstract
Improving the quality of education is one of the main priorities in efforts to achieve the success of the education system. The concepts of Quality Control (QC), Quality Assurance (QA), and Total Quality Management (TQM) are significant approaches in quality management in educational institutions. QC focuses on process control to ensure educational outcomes according to the standards that have been set. QA places more emphasis on designing and implementing systems to prevent errors and improve efficiency. Meanwhile, TQM adopts a holistic approach by involving all elements of the educational organization to improve quality sustainably. This article aims to explore the implementation of QC, QA, and TQM in the context of education, including the challenges faced and their impact on the quality of learning. Based on the results of the analysis, it was found that the integration of these three approaches can make a significant contribution to the achievement of superior quality of education.
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