Skip to main content Skip to main navigation menu Skip to site footer
Articles
DOI: 10.32806/jkpi.v7i1.1028
Submitted: 27-06-2025
Published: 10-01-2026

PORTRAIT OF COUNSELORS' SELF-EFFICACY IN THE IMPLEMENTATION OF INDIVIDUAL COUNSELING SERVICES IN SCHOOLS

Universitas PGRI Adi Buana Surabaya
UIN Sunan Ampel Surabaya
Universitas PGRI Adi Buana Surabaya
counselor self-efficacy, individual counseling services, counseling failure, school education

Abstract

This study aims to describe the self-efficacy of counselors in the implementation of individual counseling services in schools, as well as identify factors that affect the success and failure in counseling practice. The self-efficacy of counselors is an important aspect that determines the quality of intervention and success in helping students overcome their problems. This study uses a descriptive qualitative approach with data collection techniques through open questionnaires and narrative analysis of the experiences of secondary school counselors. The results showed that the self-efficacy of counselors was closely correlated with the mastery of basic counseling skills, such as building empathic relationships, using appropriate techniques, and the ability to read students' psychological dynamics. The success of individual counseling is characterized by positive changes in student behavior, increased self-confidence, and intrapersonal and interpersonal conflict resolution. Meanwhile, the failure of counseling services is largely caused by low self-efficacy, lack of environmental support, inappropriate approaches, and difficulties in establishing therapeutic relationships. This study recommends the need for continuous training, reflective supervision, and experience-based professional development to strengthen counselors' self-efficacy. These findings are expected to contribute to improving the quality of individual counseling services in the school environment.

References

  1. Abbaz Yazdian, F., & Khodabakhshi-Koolaee, A. (2024). Exploring the Counselors and Psychotherapists Perceptions of Therapeutic Errors in the Treatment Room. Sage Open, 14(2). https://doi.org/10.1177/21582440241257320
  2. Anami, I. H. M., & Dian Purbo Utomo. (2025). TRENDS IN INDIVIDUAL COUNSELING SERVICES: A BIBLIOMETRIC ANALYSIS FROM 1938-2025. Counsenesia Indonesian Journal Of Guidance and Counseling, 6(1), 65–76. https://doi.org/10.36728/cijgc.v6i1.4833
  3. Bandura, A. (1997). Efikasi diri: The exercise of control. Freeman.
  4. Bandura, A. (2001). Social Cognitive Theory: An Agentic Perspective. Annual Review of Psychology, 52(1), 1–26. https://doi.org/10.1146/annurev.psych.52.1.1
  5. Basileo, L. D., Otto, B., Lyons, M., Vannini, N., & Toth, M. D. (2024). The role of efikasi diri, motivation, and perceived support of students’ basic psychological needs in academic achievement. Frontiers in Education, 9. https://doi.org/10.3389/feduc.2024.1385442
  6. Collins, L., Sicks, S., Hass, R. W., Vause-Earland, T., Ward, J., Newsome, C., & Khan, M. (2021). Efikasi diri and empathy development through interprofessional student hotspotting. Journal of Interprofessional Care, 35(2), 320–323. https://doi.org/10.1080/13561820.2020.1712337
  7. Dermawan, O., Defriyanto, D., Busmayaril, B., & Nisak, K. (2022). The use of basic counseling skills in individual counseling sessions by counseling guidance students. KONSELI : Jurnal Bimbingan Dan Konseling (E-Journal), 9(1), 113–118. https://doi.org/10.24042/kons.v9i1.11684
  8. Gazzola, N., & Iwakabe, S. (2022). Psychotherapy failures: to err is human. Counselling Psychology Quarterly, 35(4), 719–723. https://doi.org/10.1080/09515070.2022.2142383
  9. Goroshit, M., & Hen, M. (2014). Does Emotional Efikasi diri Predict Teachers’ Efikasi diri and Empathy? Journal of Education and Training Studies, 2(3). https://doi.org/10.11114/jets.v2i3.359
  10. Hunsmann, J., Ay-Bryson, D., Kobs, S., Behrend, N., Weck, F., Knigge, M., & Kühne, F. (2024). Basic counseling skills in psychology and teaching: validation of a short version of the counselor activity efikasi diri scales. BMC Psychology, 12. https://doi.org/10.1186/s40359-023-01506-7
  11. Indriana, D., Widowati, A. I., & Surjawati. (2016). Faktor-Faktor Yang Mempengaruhi Prestasi Akademik : Studi Kasus Pada Mahasiswa Program Studi Akuntansi Universitas Semarang. Jurnal Dinamika Sosial Budaya, 18(1), 39–48.
  12. Mufidah, E. F., Wirastania, A., & Pravesti, C. A. (2021). Studi Kasus: Permasalahan Yang Sering Ditangani Guru Bimbingan Dan Konseling Di Sekolah Dasar Dan Sekolah Menengah Pertama. JBKI (Jurnal Bimbingan Konseling Indonesia), 6(1), 7. https://doi.org/10.26737/jbki.v6i1.1651
  13. Pérez-Fuentes, M. del C., Molero Jurado, M. del M., del Pino, R. M., & Gázquez Linares, J. J. (2019). Emotional Intelligence, Efikasi diri and Empathy as Predictors of Overall Self-Esteem in Nursing by Years of Experience. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.02035
  14. Popa-Velea, O., Pîrvan, I., & Diaconescu, L. V. (2021). The Impact of Efikasi diri, Optimism, Resilience and Perceived Stress on Academic Performance and Its Subjective Evaluation: A Cross-Sectional Study. International Journal of Environmental Research and Public Health, 18(17), 8911. https://doi.org/10.3390/ijerph18178911
  15. Sari, M. (2023). The Urgency of Counselor Ethics in Providing Services to Counselees. Jurnal Bimbingan Dan Konseling Terapan, 7(2), 166. https://doi.org/10.30598/jbkt.v7i2.1748
  16. Siyez, D. M., & Savi, F. (2010). Empathy and efikasi diri, and resiliency: an exploratory study of counseling students in Turkey. Procedia - Social and Behavioral Sciences, 5, 459–463. https://doi.org/10.1016/j.sbspro.2010.07.123
  17. Sofyan, A., Hidayah, N., Ramli, M., Aminah, S., & Folastri, S. (2023). Profiling Preferences of the Counseling Paradigm by School Counselors in Indonesia. KONSELOR, 12(3), 211–221. https://doi.org/10.24036/0202312349-0-86
  18. Tang, M., Addison, K. D., LaSure‐Bryant, D., Norman, R., O’Connell, W., & Stewart‐Sicking, J. A. (2004). Factors That Influence Self‐Efficacy of Counseling Students: An Exploratory Study. Counselor Education and Supervision, 44(1), 70–80. https://doi.org/10.1002/j.1556-6978.2004.tb01861.x
  19. Wan Jaafar, W. M., Mohamed, O., Bakar, A., & Tarmizi, R. A. (2009). The influence of counseling efikasi diri towards trainee counselor performance. International Journal of Learning, 16, 247–260.
  20. Wan Jaafar, W. M., Mohamed, O., Bakar, Ab. R., & Tarmizi, R. A. (2011). Counseling efikasi diri among trainee counselor in malaysia. Procedia - Social and Behavioral Sciences, 30, 676–679. https://doi.org/10.1016/j.sbspro.2011.10.130

How to Cite

Mufidah, E. F., Abdillah, H., & Habibah, A. H. (2026). PORTRAIT OF COUNSELORS’ SELF-EFFICACY IN THE IMPLEMENTATION OF INDIVIDUAL COUNSELING SERVICES IN SCHOOLS. Jurnal Konseling Pendidikan Islam, 7(1), 462–472. https://doi.org/10.32806/jkpi.v7i1.1028